Citizens

2.9(19)· Google2.9 out of 5 from 19 reviews (Google rating)Bank Downtown Royal Oak
Closed today

Quick facts

Citizens is a bank at 200 S Main St in Royal Oak, MI, open Mon–Sat from 9:00 AM. Call +1248-548-5300 for details.

Address
200 S Main St, Royal Oak, MI 48067
Phone
+1248-548-5300
Hours today
Closed today

About Citizens

Citizens is a bank at 200 S Main St in Royal Oak, MI 48067. The location offers onsite services and has an ATM, with wheelchair-accessible parking listed among its accessibility features. Citizens describes its banking support as covering questions about buying a home, paying for college, saving for retirement and managing debt. These are topics outlined by the bank rather than a detailed list of services confirmed for this location.

The Royal Oak, MI location is part of a Citizens network of approximately 1,100 branches across 15 states and around 3,100 ATMs. Customers can also connect with the bank through online banking, its mobile app and a customer contact center. Citizens is a Member FDIC and an Equal Housing Lender. The location has a Google rating of 2.9 out of 5 from 19 reviews; the supplied information does not include review comments explaining that score.

Known for

  • Onsite banking services
  • ATM access
  • Wheelchair-accessible parking
  • Online and mobile banking
  • Home, college and retirement money questions

Good for

What reviewers say elsewhere

  • The branch manager was being hostile towards someone that was taking videos of this place, and called the police. The video was uploaded online and went viral, It happened to pop up on my page, and I happen live in this city, it is very …

    Audrey Peck, September 1, 2026 · google

  • The manager and staff were rude when I approached the door a few minutes after closing. It wasn’t that the establishment was closed it was the COMPLETE rudeness of the 2 ladies that was alarming. We’re closed would’ve been sufficient. Ju…

    Neek 313, June 14, 2026 · google

  • Shamiran was patient and dealing with rude customers, she kept her composure was professional and was very helpful when it was my turn.

    P. D'Agostino, April 27, 2026 · google

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Within walking distance

Citizens — frequently asked

Is Citizens open on Mondays?
Yes — Citizens is open Monday from 9:00 AM to 4:00 PM.
Where is Citizens?
Citizens is at 200 S Main St, Royal Oak, MI 48067.
What is the phone number for Citizens?
You can reach Citizens on +1248-548-5300.